Hosting Transfer - Switch2Us Program
If you have any questions or inquiries about the Hosting Transfer process, please complete the form and submit it. We'll be happy to assist you.
Feel free to consult our experts for guidance on selecting the right hosting plan for you. Alternatively, you can refer to the pricing table below for more details.
Upon confirmation, your new hosting period will include 12 months for the new yearly hosting plan, plus the remaining months you have left with your current hosting provider.
When you make the switch to Serverhost, we'll extend your hosting for a maximum of 12 months, depending on how many months you have left with your current provider.
Our team is available to assist you every day, around the clock, including public holidays. Our professional support center, located in Malaysia, is always prepared to resolve any hosting and website-related issues you may encounter.
Your websites, crucial data, and servers will be hosted within the state-of-the-art AIMS data center located in Kuala Lumpur, Malaysia. We assure you that your websites and data will receive enhanced security when you choose to host with us.
In essence, this guarantees that your websites will remain operational without any interruptions for a minimum duration of 364 days and 15.2 hours.
We are committed to your satisfaction! Our utmost priority is to take all necessary measures to ensure that you are completely satisfied, and we'll go the extra mile to achieve that.
You'll have a full 100 days to utilize, experience, and put our WordPress optimized hosting to the test. If, by the 100th day, you are still not satisfied with it, you can request a refund. We stand by our 100% money-back guarantee, with no tricks or complications.
If your current hosting with your current provider is set to expire in another 6 months, we will extend your next renewal date for ServerHost hosting by an additional 6 months at no cost! Your new hosting period with ServerHost will be as follows: 12 months (new yearly hosting plan) + 6 months (free extension). Please note that we will extend your hosting for up to a maximum of 12 months based on the remaining balance of your existing provider's contract.
If your current hosting with other vendors is set to expire in another 15 months, we can extend your next renewal date for ServerHost hosting by a maximum of 12 months. Your new hosting period with ServerHost will be as follows: 12 months (new yearly hosting plan) + 12 months (free extension). Please note that the extension can only be for a maximum of 12 months.
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We offer expert 24/7/365 problem-solving for everyone. For a closer partnership, choose the Advanced Support add-on that enhances your support experience or the Premium Support add-on where our Senior Support Engineers work as an extension of your in-house team.
We are regularly rated 5 stars by our customers and with over reviews on Facebook,
see for yourself why you can trust us to power your website.
The duration can vary. Typically, propagation may require anywhere from 18 to 72 hours.
Yes. Your domain remains as yours as long as the domain name is registered under you.
There might be downtime for website, therefore, clients are advised to update DNS during weekends. On the other hand, your email will not be affected and you can still send and receive your emails as usual. However, some of your emails will be sent to the old server and some will be sent to our server.
At this time, we recommend you to download all your emails to your own terminals to avoid any email lost.
We provide a guarantee of 99.9% Network Uptime and 99.5% server uptime. Additionally, we offer a 100-day money-back guarantee on our shared hosting packages.
Yes. You may need to make sure your settings in Microsoft Outlook is as below:
Incoming Mail Server: mail.yourdomain.com Port: 110
Outgoing Mail Server: mail.yourdomain.com Port: 587
Free domain is only applicable to yearly plan and above. Monthly plan are not entitled.
The free domain given should be used as the primary domain for the purchased hosting plan. Customers must choose and decide on the domain name when signing up for the hosting
We care about safety big time — and so do your site's visitors. With a Shared Hosting account, you get an SSL certificate for free to add to your site. In this day and age, having an SSL for your site is a no-brainer best practice. Not only does an SSL help your visitors feel safe interacting with your site — this is particularly important if you run an e-commerce site.
Free domain is only applicable to yearly plan and above. Monthly plan are not entitled.
The free domain given should be used as the primary domain for the purchased hosting plan. Customers must choose and decide on the domain name when signing up for the hosting.
